I deposited multiple times and think I lost about €4,000. I thought I'd deposit another €500, which I won and had about €1,000, but I couldn't cash it out. I had to wager it three times first, so I did. I had about €1,700 and went to cash it out. After a few hours, it was canceled. I tried again, and it was canceled again. So I contacted them, and they said, “Try again, everything's correct.” I did it again, canceled it again, and contacted them again. They said, “You wagered €500/€1,500, so you haven't wagered the €500 three times yet.” I said, “That's not correct,” but I wagered another €1,000 and reclaimed it. Now I have €2,282.27 and tried to cash it out, and since then, it says “pending” on the withdrawal. Customer service also seems like a bot.